Terms of Service

Last updated: August 2026

1. Acceptance of terms

By accessing or using t2ó ONE (the "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not accept these Terms, you must not access or use the Platform.

2. About the Platform

t2ó ONE is a private, invitation-only analytics and reporting Platform operated by t2ó North America ("t2ó", "we", "us"). It is provided to t2ó staff and to named client stakeholders explicitly authorized to access dashboards for their engagement. The Platform is not a public service and is not available for self-registration.

3. Eligibility & access

Access to the Platform is granted at t2ó's sole discretion and is limited to:

• Employees and authorized contractors of t2ó North America
• Named stakeholders at t2ó's clients who have been explicitly invited by their account team

Access may be modified, suspended, or revoked at any time, with or without notice, at t2ó's sole discretion. Sharing credentials, transferring access, or attempting to access data outside your granted permissions is a breach of these Terms.

4. Acceptable use

You agree not to:

• Attempt to gain unauthorized access to any part of the Platform, its data, or its underlying systems
• Interfere with, disrupt, or compromise the security or integrity of the Platform
• Share, redistribute, or export data from the Platform without written authorization from t2ó
• Use the Platform for any purpose that violates applicable law or the underlying client agreement
• Reverse-engineer, decompile, or otherwise attempt to derive source code from the Platform
• Automate access to the Platform via scripts, bots, or scrapers without written permission

5. Data ownership

Marketing performance data and any other client-provided data displayed in the Platform remain the property of the respective client. t2ó processes this data under the terms of the underlying service agreement between t2ó and each client. Your use of the Platform does not transfer any ownership rights in that data to you.

6. Confidentiality

All data, dashboards, reports, and other content within the Platform are confidential. You may not disclose, publish, or share any such content outside the intended internal audience without explicit written authorization from t2ó and, where applicable, from the client that owns the data.

7. Intellectual property

The Platform, including its design, code, dashboards, and reports (excluding underlying client data), is the property of t2ó and its licensors. You are granted a limited, non-exclusive, non-transferable right to use the Platform solely as authorized by t2ó and only for the duration of your authorized access.

8. Availability & changes

t2ó makes reasonable efforts to keep the Platform available but does not guarantee uninterrupted or error-free service. Features may be added, modified, or removed at any time. Scheduled maintenance and unplanned outages may occur.

9. Disclaimers

The Platform is provided "as is" and "as available", without warranties of any kind, express or implied. t2ó does not warrant that the Platform will be free of errors, defects, or interruptions, or that any data displayed will be accurate or complete at all times.

10. Limitation of liability

To the maximum extent permitted by law, t2ó is not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform. t2ó's total liability under these Terms is limited to the greater of $100 CAD or the amount paid by the applicable client under the underlying service agreement in the six months preceding the claim.

11. Termination

We may terminate or suspend your access to the Platform at any time, with or without notice, for any reason, including breach of these Terms. Upon termination, your right to use the Platform ceases immediately.

12. Governing law

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict-of-laws principles. Any dispute arising out of these Terms will be resolved in the courts of Ontario, Canada.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected in the "Last updated" date at the top of this page. Continued use of the Platform after an update indicates acceptance of the revised Terms.

14. Contact

Questions about these Terms can be sent to alejandro.ramirez@t2o.com.